Medical Access Assistant (MAA)

MEDEX support team to assist in locating available network providers and/or scheduling provider appointments.

Email (Preferred): MAA@Medexhco.com

Phone: 1-888-509-1474

Fax: 1-888-651-0088

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Download important Notifications:

Important Information about Medical Care if You Have a Work-Related Injury or Illness

Complete Written Employee Notification Re: Medical Provider Network

Download English

Download Spanish

To contact the Medical Access Assistant who can provide assistance in scheduling an appointment, please call 1-888-509-1474

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Important Notices

The California Workers' Compensation "Notice to Employees--Injuries Caused By Work Poster," otherwise known as the CA DWC-7 form, must be posted in English and Spanish at all California locations. The DWC-7 form outlines key information about the MPN as required by the California Department of Industrial Relations, Division of Workers' Compensation (DWC).

Your DWC-7 form can be found by clicking here

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Provider Relations

For reporting of provider listing inaccuracies and/or to submit feedback on a provider's performance.

Provider Feedback Button (Preferred): Embedded within each provider or group profile within listed search results

Email: providerrelations@medexhco.com

Phone: 1-877-775-7772

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Introduction

To search for a provider near to you, select ADDRESS SEARCH. Enter your address and select the specialties you desire. Then click the SEARCH button.

Searching for a specific provider or medical group, use Name Search. Enter the name of the provider or medical group.

To find a provider in a specific city, county, or zip code, select Region Search.

To create a PDF directory of your search results, SELECT ALL/NONE to pick individual providers, or the entire search set. Once selected, hit the CREATE PDF DIRECTORY button.

Additional details about providers, click on the listing. A map and additional features and information will display.

A PDF of all physicians; select Roster of All Treating Physicians.. Persons only

A PDF of All Participating Providers; select Roster of All Participating Providers.. All entities on this health panel.

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MEDEX National Site

You will need a username and password. Contact us at: 1-877-775-7772 or mpnhelp@medexhco.com.

Link

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Applicable laws and regulations require updates to the information displayed on the provider network list on at least a quarterly basis. MEDEX updates its provider network listing information more frequently than laws and regulations require. All providers listed were participating providers accepting Workers' Compensation patients at the time of the most recent update.

It is possible that since the time of the last update to the provider network listing, provider or facility information may have changed. We recommend confirming all information with selected providers.

Participating providers and facilities are independently contracted businesses or entities, and are solely responsible for any insurances and liabilities, professional or otherwise, arising from their acts or omissions.

Available MEDEX Network Resources:

Email (Preferred): MPNhelp@medexhco.com

Phone: 1-877-775-7772

Provider Feedback Button (Preferred): Embedded within each provider or group profile within listed search results

Email: MPNhelp@medexhco.com

Phone: 1-877-775-7772

Email (Preferred): MAA@medexhco.com

Phone: 1-888-509-1474

Fax: 1-888-651-0088

Email (Preferred): Providernomination@medexhco.com

Fax: 1-888-465-4088

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Date of last data update: July 12, 2024